FAQ [ENGLISH]
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Reinhard Schagerer
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PostPosted: 01 Jun 2020 18:14    initial question
01 Jun 2020 18:14 from Reinhard Schagerer

FAQ [ENGLISH]

This F.A.Q. is intended to answer frequently asked questions quickly.

Is my forum really 100% free of charge and without obligation?

Yes.

Are there any restrictions on number of users, traffic, etc.?

There are no limits set on members, traffic or diskspace .

How can I change the email address my forum is registered to? If I go to the bottom of the page under "General configuration" and go to change under "E-Mail settings", I will only end up in the support forum.

To prevent misuse, the admin email address, which appears as the sender address for mails sent from the forum, can only be changed by our support team.
Send us a PM or email and we will process your request as soon as possible
.

Sometimes there is no connection to my forum for 1-2 minutes. How come?

This may be caused by technical reasons.

Can I integrate other languages into my forum?

Yes, please contact us in the appropriate help forum.

Is it possible to not only link avatars but also upload them to the server?

Avatars cannot be uploaded to avoid increasing the server load unnecessarily.

Can I somehow integrate a visitor counter from a third party provider into the forum?

Yes, it's possible.

Simply include the HTML code in the description of a subforum, which can be reached in Admin CP under Forum Admin --> Management --> Edit. Under "Description" simply enter the HTML code after the forum description. This should look something like this:

Here is the forum description <script src='here is the script for the visitor counter'></script>


I have forgotten my admin login password or accidentally deleted the mail I received when registering for the forum or I did not receive any mail. What now?

You can have the password sent to you by clicking on "Forgot password" in the login window of your forum, then a new password will be generated and sent again to the registered mail address. Passwords are stored strongly encrypted .

Can I change my name from "admin" to another name or does it have to stay "admin" forever?

Log in as "admin" and go to your ACP.

Then go to "User Admin" --> "Managment" ("Settings").

There you can enter a user and click the button "Look up user". In this case you enter "admin".

Then you will get into the profile of the admins (your own). There you can change name, password, language, etc.


Can I import new styles into my forum or how can I create new styles?

You can create your own styles:

Admin Area --> Styles Admin --> Management --> Edit


In my case the page structure of the forums is extremely slow, why?

Most of the time the problem is that you open the forum via a free subdomain (e.g. de.vu, net.ms, at.tt ...).

Subdomains can take up to 10 seconds longer to load because their host is usually quite overloaded.
But if you disable URL cloaking of the subdomain, only the first page loading will be slow, after that your browser will work with the "real" URLs.
If you have a few Euros per year left over, you are of course best advised to have a top level domain hosted by a fast server
.
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PostPosted: 24 Sep 2021 22:25    1x marked as right answer
24 Sep 2021 22:25 from Support

Yes
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ayakosatoh
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PostPosted: 26 Aug 2020 18:17    
26 Aug 2020 18:17 from ayakosatoh

Can't I add sub-forum under forums? Like Catalogue 1 - Forum A (Sub-forum: A1; A2; A3)

I tried but haven't found out that function, or it's actually not possible?
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PostPosted: 28 Aug 2020 23:43    
28 Aug 2020 23:43 from Support

Not possible, why do you need subforums? That structure is too complicated?
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compadre
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PostPosted: 16 Sep 2021 00:36    Post subject: soporte en espanol    
16 Sep 2021 00:36 from compadre

pregunta abra soporte en espanol???
Twisted Evil
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PostPosted: 17 Sep 2021 16:58    
17 Sep 2021 16:58 from Support

Siéntase libre de traducir las preguntas frecuentes al español.
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Otti
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PostPosted: 24 Sep 2021 22:07    
24 Sep 2021 22:07 from Otti

Can i add the point system
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Otti
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PostPosted: 25 Sep 2021 14:08    
25 Sep 2021 14:08 from Otti

Support wrote:
Yes
How and where
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PostPosted: 25 Sep 2021 18:50    
25 Sep 2021 18:50 from Support

What?
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Otti
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PostPosted: 25 Sep 2021 21:21    
25 Sep 2021 21:21 from Otti

Support wrote:
What?
Where in the admin control panel is it
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